Pod Point supplies and installs home EV chargers in the UK. Here are the key points about their service:

Products and Installation:

• Standard installation includes mounting on brick/plaster walls, up to 15m of cable, drilling through walls up to 500mm thick
• Includes electrical connections, consumer unit if needed, and up to 3m of plastic conduit
• Chargers must be installed in designated off-street parking areas at a safe height

Smart Features:

• All chargers include Carbon Sync to help balance grid demand
• Smart Charging provides over-the-air updates and usage tracking via Wi-Fi
• Energy Clamp monitors home power use to prevent overload
• Array Charging available for multi-unit buildings

Warranty and Support:

• 36-month warranty covers repairs/replacements for product and installation faults
• Warranty void if charger is modified by unauthorized persons
• Pod Point not responsible for damage from power interruptions or third-party work

Pricing and Payment:

• Prices include standard installation and delivery
• Full payment required at order via UK credit/debit card
• Government grants may reduce costs for eligible customers
• Additional £200 fee applies for non-standard installations

Cancellation Policy:

• 30-day cooling off period from delivery
• Must return unused charger within 14 days of cancellation
• £50 fee for cancellations with less than 2 working days notice
• Installation must be scheduled within 3 months of order

For installation or support: Contact Pod Point through their Help Centre, phone (+44) 0207 247 4114, or mail to 222 Grays Inn Road, London.

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