Expert Tips to Stay Prepared During Your Claim Approval Process
The claims process for vehicle repairs can be straightforward when you're properly prepared. Here's what you need to know:
Man checking warranty claim on phone
When filing a vehicle protection claim:
- Take your vehicle to any certified repair shop or dealership
- Present your contract to the service manager
- The shop will initiate the claims process
- Wait for claim approval before repairs begin
During the waiting period:
- Use rental car reimbursement benefits
- Access 24/7 roadside assistance if needed
- Take advantage of trip interruption coverage
- Prepare to pay any applicable deductible (typically around $100)
Track your claim progress by:
- Logging into the customer portal or mobile app
- Calling customer service at (866) 432-4443
- Maintaining contact with the service manager
Standard benefits include:
- Rental car reimbursement
- 24/7 roadside assistance and towing
- Trip interruption coverage
- Direct claim administration
- Choice of repair facility
Optional Elite Benefits offer:
- Tire repairs
- Key fob replacement
- Up to $1,000 in total loss coverage
- Additional perks with activation fee
Coverage is available for:
- High-mileage vehicles
- Luxury and exotic cars
- Commercial use vehicles
- Canadian Grey Market vehicles
- Cars with rebuilt/salvage titles
Mechanics inspecting vehicle at repair shop
Mechanic inspecting car engine
Man calling roadside assistance near car
For quotes and coverage details, call (800) 253-8203 or check online for instant pricing.
*Terms and conditions apply to Elite Benefits coverage.